We’re proud to share the following statement from our CEO, Laura García, in regards to some misleading information that you may have receive about the Zevenet split situation.
Official Statement
Dear Community, I would like to share this statement after having acknowledged some potentially confusing and misleading information that has been spread among our Customers, Partners and Users. As part of our core values, it’s our responsibility to provide transparency to the current situation.
As some of you may already be aware, Zevenet underwent a 50% split last July 2023, dividing the Team and Customers base into two distinct organizations to independently pursue the development and support of ADC solutions. The official statement is as follows:
The statement is available on the Official Zevenet website.
Following our lawyers’ advice to make the process quickly and less disruptive in the services provided, it was agreed, just for the execution of the split, to have two organizations: a new established corporation and another one “reusing” the old one with the same billing data. Despite that, the official statement is that Zevenet is extinct in favor of these two new organizations as it is set in the agreement of both parties (which can be provided privately on demand). Now, I realize that it was not the best option as I didn’t think that this could be misused to create confusion between our Customers, Partners and Users.
Now in RELIANOID, we’re founding a project with the same values of teamwork, excellence, innovation and respect, that were the foundations of Zevenet’s success.
1. Major Releases: in just 2 months, we launched a major release: CE v7.0. The last major version provided by Zevenet based on the Community version v5 was first released in 2017 (hitting this year the EOL). More information in our timeline.
2. Timeline Planning Improvement: now at RELIANOID, we’re planning and refining our releases on due time. More information in our release notes.
3. Stability of releases: now we’re releasing stable updates mainly for security updates or improved features requested by our customers. Significant improvement as before, there were up to 5 bug fixing releases per month (ex. refer to the timeline at January 2023) due to the lack of a proper automated testing platform.
4. New specific features never released before: now at RELIANOID, we’re implementing and planning all of the new features that will be released this year such as dual stack, 3 different reverse proxies implementation, http2, caching, among others, while those were not able to be released before.
5. Customer Satisfaction: RELIANOID received more positive reviews from our customer service than we had in the last 10 years with Zevenet.
6. Troubleshooting and refinement of documentation: now at RELIANOID we’re not only documenting proactively from all the cases found from our customer service, but also improving all the documentation of our solution.
7. Development Good Practices: now we’re committed to implement QA procedures such as source code documentation, fix typos in the source code, cleaning up more than 50 unused functions and we’re now applying peer reviews to guarantee the changes applied to our source code.
In addition to all of that, Team mates who moved from Zevenet to RELIANOID have remained, and we are proud to share that even former team members have returned back.
Finally, I deeply apologize for any confusion that all this situation has caused to our Team, Customers, Partners, Users and Suppliers. Take care of any misleading information that you may receive from allegedly “official sources” as it is not aligned with the official statement and it has already been deauthorized from the legal department that executed the split.
In RELIANOID, our goal is to be focused on what we do know best, which is to create the best site reliability experience at the service of our Customers, Partners and Users.
Thank you for your unwavering support.
Sincerely,
Laura García Liébana
CEO @ RELIANOID
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