Check our different support plans designed for every need: from basic updates & upgrades for RELIANOID software, to 8h support service 5 days per week or our Special 24/7 Cyber Security and real-time assistance services.
If you’re already a hero and only require software updates & product upgrades, this is your plan.
For those subscribers who require updates & upgrades but also assistance from heroes only in office hours.
Designed for subscribers with needs such as special cybersecurity services and real-time assistance.
Cluster service requires to be configured with the same support plan for all nodes
Latest RELIANOID software releases available.
Downloads of full system upgrades available.
Virtual, hardware, bare metal, cloud or microservices platforms supported.
Direct contact with RELIANOID Engineers.
Reporting of issues to be analyzed by our Team.
Remote services available to be up to date with security lists, signatures and real-time threat detection for the IPDS module.
Hotfixes are provided without waiting for the next release.
Security tools to detect and fix weak configurations or security threats in your appliances.
Quick and easy appliance update.
Ensuring your appliances are free of bugs instantly to avoid zero-day attacks.
Ensure you have the latest developments and new features.
Your proposals will be heard to be included in the development roadmap.
Web tool to have access to contact with our Support Team, cases reporting, software and document downloads, and more.
Security threats and mitigation notifications.
Be up to date with our latest news every quarter.
Online and updated high quality knowledge base and technical articles.
Just give us your contact details and we will get back to you as soon as possible.