This support plan includes software updates and product upgrades, hotfixes, quick protection for security flaws and direct assistance from our engineers. Security Analyzer package, to detect and fix weak configurations and security threats, is available with this support plan.
Updates and upgrades through a remote repository. Security Analyzer included.
Unlimited cases available per node for this support plan.
RELIANOID engineers will be available to analyze your cases.
Remote desktop or email access available to analyze your issues.
No instant messaging or real-time assistance with an engineer.
Security services won’t be available to protect your applications.