RELIANOID HIPAA Alignment Statement
Safeguarding Protected Health Information with RELIANOID
RELIANOID aligns its organizational practices and the RELIANOID Load Balancer platform with the Health Insurance Portability and Accountability Act (HIPAA) Security and Privacy Rule safeguards. This includes administrative, physical, and technical safeguards required to protect electronic Protected Health Information (ePHI) for clients in healthcare, government, telco, and finance sectors.
While HIPAA does not provide formal certification, RELIANOID is aligned with HIPAA safeguards and signs Business Associate Agreements (BAAs) with covered entities and business associates upon request.
Organizational Scope
- Applies to both the RELIANOID Load Balancer solution and all RELIANOID operations (support, development, delivery).
- Covers all deployment models — on-premises, cloud, and hybrid.
- Focuses on regulated industries (healthcare, government, telco, finance) but applies across all sectors.
Governance & Policies
- All HIPAA-related policies and procedures are published on our Security Compliances Portal.
- Our Security Team oversees HIPAA privacy and security management.
- Risk analysis and risk management reviews for PHI are conducted quarterly.
Data Handling
- The Load Balancer may process and transmit ePHI but does not store PHI persistently.
- Strict data segregation ensures no data leakage between customers.
- Encryption enforced: TLS v1.2+ (TLS v1.3 recommended) for PHI in transit; AES-256 supported for data at rest.
Technical & Physical Safeguards
- Access controls include RBAC, MFA, and least-privilege enforcement.
- Audit logging for PHI-related transactions; configurable retention, default 7 days with extended retention available.
- Automatic logoff/session timeouts enforced.
- Critical patches applied within 24 hours; vulnerability scanning weekly; security updates monthly.
Incident Response & Breach Notification
- RELIANOID Load Balancer includes built-in notifications to help customers detect PHI-related incidents.
- Clients’ IT teams can rely on RELIANOID alerts to fulfill HIPAA breach notification timelines (within 60 days).
- We support security incident simulations and tabletop exercises in collaboration with clients.
Vendor & Third-Party Management
- RELIANOID aligns with HIPAA vendor management requirements as a Business Associate.
- No subcontractors are engaged for PHI processing.
Business Continuity & Disaster Recovery
- Backups are not encrypted by default; OS-level encryption can be applied for HIPAA workloads.
- We assist HIPAA clients with disaster recovery testing and PHI-specific contingencies.
Training & Awareness
- HIPAA training available for clients’ IT and support teams, particularly in business continuity contexts.
- RELIANOID provides role-specific training for support engineers and IT managers.
Alignment Position
RELIANOID is aligned with the HIPAA Security Rule and Privacy Rule safeguards and implements administrative, physical, and technical controls consistent with HIPAA requirements. This alignment applies to both the Load Balancer solution and all organizational operations supporting its delivery.
Document Reviews
| Date | Comment |
| 18th August 2025 | Initial HIPAA alignment statement published |
| 8th September 2025 | Updated with organizational scope, PHI safeguards, incident response, vendor management, training and alignment position |
Contact and Assurance
We provide customers with documentation packages, BAA templates, and security evidence to support HIPAA-aligned deployments of RELIANOID Load Balancer.
Contact our Compliance & Security Team
Download Latest Security Report
Disclaimer: RELIANOID is aligned with HIPAA safeguards but HIPAA does not provide an official certification program. This page reflects our alignment and continuous improvement efforts.