L1/L2 Support Training RELIANOID v8
L1/L2 Support Training RELIANOID v8
This 20-hour, per-person training program covers 11 comprehensive modules designed for existing RELIANOID users who want to deepen their technical knowledge and operational expertise. Each module includes a hands-on lab activity and a short quiz to validate understanding, ensuring practical, real-world learning. Upon successful completion of the full course, participants are awarded an official RELIANOID Enterprise Edition v8 Certification.
BENEFITS OF THE
L1/L2 SUPPORT TRAINING FOR RELIANOID EE v8
Strengthen Troubleshooting Skills
Gain the technical competence required to quickly diagnose, isolate, and resolve common L1/L2 support incidents across farms, network issues, system services, and IPDS events.
Master Day-to-Day Operations
Learn how to efficiently manage and maintain RELIANOID environments, including configuration verification, service monitoring, log analysis, and system health checks.
Improve Support Efficiency and Response Time
Acquire hands-on knowledge that reduces escalation needs, enabling support staff to handle more cases independently and deliver faster resolutions to customers.
Develop Confidence in Enterprise Features
Understand advanced components such as clustering, GSLB, IPDS, RBAC, and monitoring so support teams can provide accurate guidance and assist customers at a deeper level.
Enhance Customer Satisfaction and Service Quality
With deeper operational insight, support technicians can provide clear, informed assistance, contributing to better customer experiences and higher service reliability.
Earn an Official Competency Certification
Completing the course and passing module assessments grants a Certification of Completion, validating your L1/L2 expertise with RELIANOID EE v8 and strengthening your professional profile.
ACCESS TO
L1/L2 SUPPORT TRAINING FOR RELIANOID EE V8
Gain immediate access to the RELIANOID EE v8 L1/L2 Support Training through our dedicated learning platform, available anytime and from any device. This self-paced environment ensures you can progress comfortably while tracking your achievements along the way.
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