THIS PACKAGE INCLUDES:

• ADC Software Appliance License
• Software Updates & Product Upgrades
• Unlimited cases
• 8×5 assistance by Relianoid Team
• 8 working hours max response time
• Technical assistance through email

THIS PACKAGE DOES NOT INCLUDE:

• No phone and chat available
• No Cybersecurity services

The 8×5 support plan is a per node monthly renewable service that ensures to have updated your load balancer appliances.